Frequently Asked Questions
Everything you need to know about your MADE Hoops order.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed merchandise. Items must be in their original packaging with tags attached to be eligible for a full refund or exchange.
How can I track my order status?
Once your order is processed, you can track its progress through the 'Order History' section of your account or by using the tracking link provided in your shipping confirmation email.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How do I ensure I order the correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart for the most accurate fit.